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Privacy Policy

At Chill Chic, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or interact with our website (chillchic.pk)

1. Who We Are

Our website address is https://chillchic.pk. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect:

  • Personal details: Name, email address, phone number, shipping, and billing addresses.

  • Technical data: IP addresses, browser information, cookies, and usage data.

  • Comments: When visitors leave comments, we collect the data in the comment form, the visitor’s IP address, and browser user agent to detect spam.

  • Media: If you upload images, ensure they do not contain embedded location data (EXIF GPS). Visitors can extract such data from uploaded media.

3. How We Use Your Data

We use your data to:

  • Process orders and deliver products.

  • Communicate updates, promotions, or respond to inquiries.

  • Improve user experience and analyze site performance.

  • Detect and prevent fraudulent activities.

4. Cookies

Cookies enhance your experience by saving preferences:

  • If you leave a comment, you may opt to save your name and email in cookies for convenience. These cookies last for one year.

  • Login cookies last for two days unless you select “Remember Me,” extending them to two weeks. Screen options cookies last for one year.

  • Temporary cookies may be set when you visit the login page, expiring when you close your browser.

5. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you have visited those websites directly. These external websites may collect data, use cookies, and monitor your interactions with their content.

6. Who We Share Your Data With

We do not sell your personal data. However, we may share information with:

  • Trusted partners for order processing and delivery.

  • Automated spam detection services for comments.

  • Legal authorities if required by law.

7. Data Retention

  • Comments and metadata are retained indefinitely to identify and approve follow-ups automatically.

  • For registered users, personal data in profiles can be viewed, edited, or deleted by the user. Administrators can also manage this data.

8. Your Rights

You have the right to:

  • Request an exported file of your data.

  • Request deletion of your personal data, except for data required for legal or administrative purposes.

9. Data Security

We employ strict measures to safeguard your data from unauthorized access, alteration, or disclosure. Payment information is processed securely via trusted gateways.

10. Updates to This Policy

We may update this policy from time to time. Please review it periodically for changes.

Contact Us

Have questions or need assistance? Reach out to us via email or through our social media channels. We’re here to help!

Or

For any questions or concerns, feel free to reach out to us at 03703108704.