Frequently Asked Questions.
01. What is Chill Chic?
Chill Chic is your go-to destination for stylish and affordable fashion, offering a range of clothing, accessories, and more to suit your unique style.
02. What payment methods do you accept?
We accept cash on delivery, bank transfers, and online payments through secure channels.
03. How do I know which size to order?
Each product has a detailed size chart. Please review it carefully before placing your order.
04. What is your return policy?
Returns are accepted only for wrong or defective articles. We do not accept returns for incorrect sizes or personal preferences.
05. How can I track my order?
Once your order is shipped, a tracking ID will be shared via SMS or email. Use this ID to track your shipment on the courier’s website.
06. How do I contact customer support?
You can reach us through email at support@chillchic.pk or call/WhatsApp us at 03703108704 during business hours.
07. Are your products authentic?
Yes, we ensure all our products are made with premium quality materials and designed to meet high standards.
08. How do I care for my purchased items?
Care instructions are included in the product details. Follow these guidelines to maintain your items’ quality.
If you have any additional questions, feel free to contact us. We’re here to help!